Privacy Policy
Our privacy terms explain how we collect, store and protect your personal data. These terms reference privacy rules for account security and payment processing.
LEGAL REFERENCE
Our Terms Shape Your Account
Every account at pro8et operates under clear, straightforward terms. We've built these rules around your experience — from the moment you open your account through every session at...
Account SecurityGameplay RulesPayment TermsDispute ResolutionIndonesia Compliance
Policy Foundation & Jurisdiction
pro8et operates under the terms outlined in this document and complies with regulations applicable to supported regions in Indonesia. Your account is governed by these terms from the moment you sign up. We process deposits and withdrawals through DANA, OVO, GoPay and QRIS in accordance with local payment provider rules. Any disputes are resolved through our support team first, then escalated where
local law permits. By opening an account, you confirm you are of legal age and accept these terms in full.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
24/7 SUPPORT
Policy Questions & Support
Team online
Live Chat
Our support team is available during lobby hours to answer questions about account terms, gameplay rules or payment procedures. Reach us directly from the help icon in your account.
Email Support
Send detailed questions about these terms to our policy team. We respond within 24 hours with clarification on account rules, dispute procedures or payment-related concerns.
Account Settings
Review your account terms, payment method details and gameplay history anytime from your dashboard. Update your preferences or contact us if anything needs adjustment.
TRUST MARKERS
Why These Terms Matter
Transparent Rules
Every rule in this document exists to protect your account and ensure fair gameplay. We don't hide terms in fine...
Payment Security
Your DANA, OVO, GoPay and QRIS transactions are processed through verified payment partners. We outline exactly how deposits and withdrawals...
Account Protection
These terms define how we protect your account from unauthorized access, fraud and misuse. Your login credentials and account balance...
Dispute Clarity
If a question arises about a transaction, game outcome or account status, our terms outline exactly how we investigate and...
Local Compliance
We've structured these terms to align with regulations in supported Indonesian regions. Your account operates within the legal framework that...
Regular Updates
We review and update these terms to reflect changes in payment methods, gameplay offerings and local requirements. You'll be notified...
SIDE BY SIDE
How Our Terms Align Across Pages
Payment Methods
Our payment page details deposit and withdrawal steps for DANA, OVO, GoPay and QRIS. These terms define the rules governing all payment transactions.
Gameplay Rules
Our lobby pages outline how each game works. These terms establish the account-level rules that apply across all games and betting markets.
Account Settings
Your account dashboard lets you review and update your profile. These terms define what information you can modify and what remains locked for security.
Dispute Process
Our support pages explain how to report issues. These terms outline the formal procedure we follow when investigating account or transaction disputes.
Bonus Terms
Promotional pages detail what's running this week. These terms establish the account-level eligibility rules and restrictions that apply to all offers.
Responsible Account Use
Our account tools let you set limits and manage your activity. These terms define the rules around account suspension and closure procedures.
QUICK SIGNAL
What Defines Your Account Here
01
Account Ownership
Your account is personal and non-transferable. You're responsible for all activity under your login. We verify identity at signup to ensure accounts match their owners.
02
Age & Eligibility
You confirm you meet the legal age requirement for your region when you open an account. We reserve the right to verify age and location at any time during your membership.
03
Deposit & Withdrawal Rules
Deposits via DANA, OVO, GoPay and QRIS are processed instantly. Withdrawals are reviewed for compliance before transfer. Minimum and maximum limits apply per transaction.
04
Gameplay Conduct
You agree not to use automated tools, collusion or fraud to gain unfair advantage. Violations result in account suspension and forfeiture of winnings in that session.
05
Account Suspension
We may suspend your account if we detect suspicious activity, payment disputes or breach of these terms. You'll be notified of the reason and given a chance to respond.
06
Termination Rights
You can close your account anytime from settings. We can terminate accounts that violate these terms. Remaining balance is returned to your original payment method.
Terms & Conditions Questions
Use the 'Forgot Password' link on the login page. We'll send a reset link to your registered email. Click it, create a new password, and you're back in. If you don't receive the email, contact our support team.
No. Each person is limited to one active account. Multiple accounts violate our terms and may result in suspension. If you need a fresh account, close your current one first and wait 30 days before reopening.
Minimum deposit is Rp 50,000 via DANA, OVO, GoPay or QRIS. Maximum per transaction is Rp 10,000,000. Daily Deposit references may apply based on your account history and payment provider rules.
Withdrawals are processed within 24 hours after compliance review. DANA, OVO, GoPay and QRIS transfers typically arrive within 1-2 hours of processing. Bank transfers may take longer depending on your bank.
Contact our support team with your transaction ID and details. We investigate within 48 hours and respond with findings. If we confirm an error, we reverse the transaction and credit your account immediately.
Yes. Go to Account Settings, select 'Close Account' and confirm. Your remaining balance is returned to your original payment method. You can reopen an account after 30 days if you choose.
These terms apply to all pro8et accounts in supported Indonesian regions. Local regulations may affect specific rules around payments or gameplay. We notify you of any region-specific changes to your account.